 Purchasing
I accept all major credit cards and debit cards through PAYPAL. I also accept money orders. Please e-mail me for my mailing address. Your purchase will be held for 10 days until your payment has been received.
All prices are in US dollars. Canadian customers, please click on the Canadian $ symbol in order to be charged in Canadian funds. Canadian customers will be charged GST. No tax for our US and international friends.
Log in if you have an existing account or create an account by following the simple instructions that guide you through your purchase. You can then check out or keep on shopping!
Shipping
I ship from Vancouver, Canada using Canada Post. Please allow 5-10 business days for your package to arrive, which excludes weekends and holidays, and may vary depending on the destination. If you would like to have your package faster let me know, there is an additional charge for expedited mail service.
There is a flat rate shipping fee of $10.00 per package.
If you purchase two or more items, I will pay for the additional shipping charges.
International customers please email me for the shipping rates to your country. The customer is responsible for international brokerage or customs fees.
Please ensure that your mailing address, contact information and phone numbers are all current. I know that no one likes to wait and I will do my best to get your package to you as quickly as possible!
Returns and Exchanges
I will gladly exchange your sweater for another or issue a gift certificate / credit. I will inform you of the return procedure, simply e-mail me within 7 days of receiving your order. Please mail the item to be returned within 14 days of your receiving it.
The returned item must be clean and unworn, with the tag attached and returned in the same condition as when sent. Unfortunately all original and return shipping charges cannot be refunded. Please contact me if you have any questions before purchase. Your satisfaction is important to me!
Privacy Policy
Your privacy is important, and your mailing address, email address, credit card information and any other details given to us are secure and are used for our own purposes only.
Cleaning
To clean your sweater, dry cleaning is best. I don’t like to dry clean either but it really is the best way to clean handmade garments. You may also hand wash in cool water. Gently squeeze while washing but do not wring or twist. Squeeze out the excess water and then roll the sweater in a thick towel to absorb any remaining water. Re-shape on a dry towel and lay flat to air dry. Avoid wire hangers and the evil dryer!
I cannot accept responsibility for shrinkage or damage from normal wear and tear. I check each sweater carefully but as the material I use is recycled, some slight wear may be evident and is part of the unique history of your garment.
Contact
Email Michelle at modmod@telus.net.
If you have purchased a sweater, send me a hello and a photo of yourself. I would love to hear from you! Boutique owners are welcome to contact me and wholesale orders are a possibility.
I welcome your suggestions and feedback. Your response to what I create is important to me. Allow me 2-4 days to reply as I am probably buried under a pile of wool! Unfortunately at this time I can’t do custom orders or recycle your sweaters. If you will be visiting the Vancouver area, you are welcome to arrange a studio visit.
About Me
My name is Michelle and I live and work in beautiful, rainy Vancouver, Canada. I love to create wearable wool clothing for women who recognize that a lot of thought and passion has gone into the design and making of her original sweater. It is a great pleasure to create sustainable apparel using recycled fabric.
I source and deconstruct the materials myself and the cutting, tailoring and finishing is all done by hand. These beautiful sweaters are built to last and will give you pleasure for many seasons to come.
I have always had an interest in design and when I travel I have been known to rearrange the hotel room furniture. I feel blessed to be able to work with color, create anything I like and enjoy my music as I work. I am an only child.
Why not try to create something out of recycled fabric? Wouldn’t a shivering shelter puppy welcome a cozy blanket? How about making a warming pair of mitts or slippers for an elderly neighbour? Give it a try! They are happy to see you and don’t care how well you sew.
I would like to thank you all for visiting mod to modern and for your support.
Website design by Penny Weaver and Lia Hood and Mod to Modern.
All content and designs property of Mod to Modern.
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